Survey on MFA implementations for online banking services

In this page, we present the compliance of EU and non-EU banks with the best practices extracted from several guidelines: NIST - Digital Identity Guidelines, Centrify - Best Practices for Multi-factor Authentication, PCI Security Standards Council - Information Supplement - Multi- Factor Authentication,, Gemalto - Authentication BestPractices: Put control where it belongs, PingIdentity - Multi-Factor Authentication: Best Practices for Securing the Modern Digital Enterprise.

Best Practices definition

BP Number Definition
BP1 A software authenticator should be integrated in the mobile banking application (if any)
BP2 MFA protocols should rely on standard solutions
BP3 Step-up authentication should be adopted
BP4 MFA protocols should limit SMS reception as much as possible
BP5 Identity proofing should be executed with high level of confidence
BP6 The binding procedure should be executed in a secure manner
BP7 Two authenticators attesting ownership factors should be bound after the enrollment
BP8 The user should be offered with multiple authenticators of different types

EU Banks

Bank Name Country BP1 BP2 BP3 BP4 BP5 BP6 BP7 BP8
Deutsche Bank DE
VR Bank DE
Commerzbank DE
HSBC UK
Barclays UK
LLoyds UK
BNP Paribas FR
Credit Agricole FR --
Societè Generale FR
Unicredit IT
Banca Intesa IT
Banco BPM IT
Banco Santander ES --
BBVA ES --
La Caixa ES
ING NL
Rabobank NL --
ABN AMRO NL --
Nordea SW
Svenska Handelsbanken SW
SEB SW
Legend: best practices can be fulfilled, partially violated or violated.

Non-EU Banks

Bank Name Country BP1 BP2 BP3 BP4 BP5 BP6 BP7 BP8
ICBC CN --
CCB CN --
ABC CN --
Chase US --
Bank Of America US --
Wells Fargo US --
UBS CH
Credit Suisse CH
Raiffeisen CH
Legend: best practices can be fulfilled, partially violated or violated.
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